Alternative Care Providers Corporate Headquarters
978-251-0670
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Alternative Care Providers is a company headquarted in Chelmsford. It sells medical products such as diabetic tools to keep track of sugar, wheel chairs, ramps, lifts and slings for injuries, chairs lifts, etc.
The company's stores are one-stop shops for all the medical equipment that you would need at home.
- Fax: 978-418-0233
- Hours: this is the headquarters, there are two retail locations. One location is in Lowell, Massachusetts and the other location is in Nashua, New Hampshire.
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Buyer beware! This company changed hands at the end of 2009 and since then there has been huge turnover in staff and business practices. They were trying to get me to agree to a monthly $100 upcharge for my monthly supplies because my insurance company was not able to give them a stipend for the amount they wanted for my supplies. ACP said they would take a loss if they went by my insurance company's copay rate. I called my insurance company and they said the company has a commitment to provide my supplies at the agreed-upon amount -- the upcharge is not legitimate. I tried to work with ACP, but they would not budge. They wanted me to pay an extra $100 per month. I left them and went to another medical supplies company suggested by my insurance company and there has been no problem. I am able to still pay the copay. Customers of ACP, beware that you do not have to pay the upcharge. There are other supplies companies (Sterling Medical in NJ) who will not upcharge you. Protect yourself!