All the time IT, located in North Billerica, MA was started with the concept that honesty comes first. Offering outsourced IT services for small and medium businesses, they view each customer as a partner in IT decisions and report all findings, observations, etc. with honesty and options.
“All businesses have computers and with computers comes maintenance and problems to be addressed. We provide business owners with the insights they need to make smart decisions. The smaller the business, the more important this is,” says All the time IT owner Adam Rowley. All the time IT provides clear, understandable communication to each of its customers and answers all questions. They listen and understand their customers’ needs before recommending solutions.
One of the things All the time IT see at almost every company is poor documentation of the passwords and settings on the equipment, or only the IT person knows the passwords. This is a problem if he leaves on poor terms or is out of contact for any reason. Looking for that password or setting makes repair and configuration far more time consuming than it should be. All the time IT documents all of our customers’ equipment and settings so necessary information is always available and provides all of our customers with a book of all of their information to keep onsite and updates it as necessary.
All the time IT offers an array of services designed to provide it’s customers with a stress-free experience. Their No Worry Wi-Fi ensures connectivity throughout the office space and their experienced technicians will set up everything from new servers to smart phones and tablets.
Security is critically important, no matter the size of the business. All the time IT understands this and offers tailored solutions. If your network or computers have been infected with a virus, All the time IT can remove it. They also offer corporate anti-virus software, firewall upgrades and replacements, and many other services aimed at keeping their customers’ data safe and the entire IT experience stress free.
All the time IT takes pride in giving its customers peace of mind about their IT needs. “We take the headache out of IT,” quips Rowley. By maximizing up time and providing clear instructions and communication about any potential changes, All the time IT keeps small and medium businesses running.